Privacy Policy
Effective Date: 02 May 2025
At Mount Grocery, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect various types of information from you in the following ways:
• Personal Information: When you make a purchase, register on our website, or contact us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
• Non-Personal Information: This includes browser type, IP address, pages visited, time spent on the site, and other analytical data collected via cookies or tracking technologies.
2. How We Use Your Information
Mount Grocery uses the collected data to:
• Process and fulfill your orders efficiently.
• Communicate with you regarding your purchases, delivery, promotions, or customer support inquiries.
• Improve our website’s performance, layout, and user experience.
• Send newsletters, offers, and other promotional materials (you can opt out at any time).
• Prevent fraudulent activities and ensure compliance with applicable laws.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences and analyze web traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
• Service Providers: Third-party partners who assist us in operating our business, such as payment processors, delivery services, and marketing agencies.
• Legal Authorities: When required to comply with legal obligations, protect our rights, or respond to legal requests.
All third parties are required to respect the confidentiality of your information and process it according to data protection laws.
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
• Access, update, or correct your personal information.
• Request deletion of your personal data, subject to legal and operational retention requirements.
• Opt out of receiving promotional emails.
You can exercise these rights by contacting us directly at [Insert Contact Email].
7. Children’s Privacy
Mount Grocery does not knowingly collect personal information from individuals under the age of 13. If we become aware that a child has provided us with personal data, we will delete it immediately.
8. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Mount Grocery
Email: razotrans@gmail.com
Phone: 9941021198
Address: New No.32/2, Old No.137/2, Velachery Road, Little Mount, Saidapet, Chennai - 600015